Shared hosting

All of our web hosting service offerings are fully managed. Although an entry product, we offer the same level of service as we do with all our clients.

We will advise on advanced techniques to optimise your site’s delivery and its security and also track your site's performance round the clock to ensure we detect and resolve issues quickly. In fact, we take all the complex hosting issues and decisions off your hands.

Customer support

We dedicate ourselves to supporting your website as an extension of your IT team. You will get an emergency support number to call should you need to speak with one of our experts outside regular hours. Our experts are familiar with your site and its set-up so that help is always available when you need it. During regular hours, our team are directly available by phone, email or Microsoft Teams.

With our full N+1 redundancy and systems monitoring we pride ourselves on our uptime and availability, exceeding most of our competitors.

Security

Port Eighty as a brand of Moore-Wilson has been Cyber Essentials Certified since 2022 and regularly audited to ensure our cyber security. Our services offer strong security measures to protect your website. 

Backed by an enterprise-grade Web Application Firewall (WAF) to keep your website safe from attacks like SQL injection and cross-site scripting. It also mitigates against DDoS attacks, creating a holistic defence against several methods of attack.

We make sure your website stays secure by applying software package security patches within 14 days of release and employ website security best practices to harden the services that run your website against potential threats.

Additional Services

This service includes daily backups, 24x7 website and service monitoring, disaster recovery. 24x7x365 emergency support by our UK team.

We can also offer extra services such as:

• Geographic or Service redundant replicas
• Domain name renewals
• DNS service management
• SSL certificates